Telephone language quiz 1 - formal

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Good morning, ________ ____ Jeremy Simpkins from Granada Investments.
1. I am
2. This is
3. My name
_________________ it be possible to speak to Mr Engels, please?
1. Would
2. Could
3. Should
I'm _______________ he's in a meeting at the moment.
1. sorry
2. afraid
3. regret
Will he be ________________ later?
1. possible
2. available
3. convenient
He ____________ be finished by four.
1. can
2. should
3. would
________________ to call me back? It's quite urgent.
1. You may ask him
2. Could you ask him
3. Kindly request him
Yes, certainly. I'll ______________________ .
1. make sure he gets the message
2. transfer the message to him
3. give the message to him