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complaint
Complaint

Complaint letter - error correction

Complaint letter - holiday accommodation

Complaint letter - neighbour

Complaint letters - opening lines quiz
Ten-question gap fill quiz testing vocabulary / word forms for the opening lines of a complaint letter
Ten-question gap fill quiz testing vocabulary / word forms for the opening lines of a complaint letter

Complaint letters - organization 1
Ss order descriptions of the functions of paragraphs in a complaint letter
Ss order descriptions of the functions of paragraphs in a complaint letter

Complaint letters - organization 2
Ss order paragraphs from an example complaint letter and match them against labels describing the paragraphs
Ss order paragraphs from an example complaint letter and match them against labels describing the paragraphs

Complaint letters - organization 3
Ss order the beginnings of paragraphs in a simple complaint letter about holiday accommodation.
Ss order the beginnings of paragraphs in a simple complaint letter about holiday accommodation.

Complaint letters - organization 4
Ss order the paragraphs in a simple complaint letter to a landlord about a tennant.
Ss order the paragraphs in a simple complaint letter to a landlord about a tennant.

Complaint letters - organization - 5
Put paragraphs in order. Letter complaining about holiday bungalow
Put paragraphs in order. Letter complaining about holiday bungalow

Ordering exercise - skin oil - paragraph 1
Order segments of a letter complaining about skin oil (1 /3)
Order segments of a letter complaining about skin oil (1 /3)

Ordering exercise - skin oil - paragraph 2
Order segments of a letter complaining about skin oil (2 /3)
Order segments of a letter complaining about skin oil (2 /3)

Ordering exercise - skin oil - paragraph 3
Order segments of a letter complaining about skin oil (3 /3)
Order segments of a letter complaining about skin oil (3 /3)



Material from other sources

Module 4 The mind Page 46 A formal letter
Students listen to an advertisement for a product and then a letter complaining about the product
Students listen to an advertisement for a product and then a letter complaining about the product